Shared Services Market by Function, By Number of Services and By Region – Global Opportunities & Forecast 2019 - 2027

Shared services are a specialised entity that focuses on specific business operations and includes procedures, people, and technologies.

                                                 Shared Services Market


Shared services are a specialised entity that focuses on specific business operations and includes procedures, people, and technologies. It's set up as a single point of contact for servicing and delivery. These functions, which are supported by IT and IT services, cater to the needs of various business divisions inside the company. Shared services can include a wide range of IT procedures and business tasks, as well as originate from a variety of physical locations.


The global Shared Services Market is expected to grow in response to the rapidly expanding need for cost-effective treatment modalities and the rethinking of the old pharmaceutical R&D paradigm. Due to a growth in the number of agreements in the Shared Services Industry throughout the public and private sectors, the market is likely to develop quickly. The Global Shared Services Market research offers a comprehensive analysis of the industry. The research includes a detailed analysis of major segments, trends, drivers, constraints, the competitive landscape, and other important market variables.


Market Segmentation

By Number
  • One
  • Two
  • Three
  • More Than Three

By Application
  • Finance & Accounting (F&A)
  • Human Resource (HR)
  • Supply Chain Management (SCM)
  • Information Technology (IT)
  • Customer Relationship Management (CRM)

By Geography
  • North America
  • Europe
  • Asia Pacific
  • Rest of the world

Enterprises across the world are increasingly focused on lowering their total cost of quality improvement and production of services given, which is driving the expansion of the shared services market. Implementing SSCs at the operational stage across enterprises reduces costs and improves operational efficiency, resulting in increased productivity, which supports market growth. Furthermore, one of the primary driving elements in the shared services sector is closeness to customers. However, implementing shared services is a difficult task since it demands modifications to an organization's whole business process and infrastructure.


The key players operating in the global shared services market are Infosys Limited, SAP, HCL, EXL, Atos SE, Accenture, Genpact, IBM Corporation, Oracle Corporation, Cognizant, Capgemini SE, and Tata Consultancy Services Limited.

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