Web Real-Time Communication (WebRTC) Solutions Market Size, Share, Forecasts Analysis, Company Growth, Company Profiles and Key Regions 2019 – 2027

                                                                               
Web Real Time Communication (Web RTC) is a World Wide Web Consortium-developed open source application programming interface (API) (W3C).

Web Real-Time Communication (WebRTC) Solutions Market


Web Real Time Communication (Web RTC) is a World Wide Web Consortium-developed open source application programming interface (API) (W3C). Web RTC provides voice calling, video chat, and peer-to-peer file sharing between browsers without the need for an external plugin. The World Wide Web Consortium is an international standard organisation for the development of web standards. The W3C works to ensure compatibility among industry service providers in order for them to adopt global standards developed by them. The Internet Engineering Task Force develops, manages, and standardises the internet protocols required for web RTC (IETF).

Over the forecast period, the growing emphasis on improving customer experience in retail and the public sector is expected to drive growth in the global web real-time communication (WebRTC) solution market. WebRTC solutions are being implemented in a variety of industry verticals, including retail, public sector, banking, financial services, and insurance (BFSI), and healthcare. WebRTC provides real-time, short, efficient, and convenient customer interactions that improve the customer experience at all customer interaction points. This is expected to drive market growth during the forecast period. Amazon, for example, uses Mayday, a WebRTC platform that provides a single-tap function in the Kindle reader and allows users to communicate with live call centre representatives in real-time.

Unawareness of the benefits of WebRTC in various business verticals is expected to impede the growth of the global web real-time communication (WebRTC) solutions market during the forecast period. Several businesses and industries in emerging economies are unfamiliar with the benefits of WebRTC technology, which is expected to limit market growth in the near future.

The key companies operating in the global web real-time communication (WebRTC) solutions market are Avaya Inc., Twilio, Inc., Google Inc., Plivo Inc., Cisco Systems, Inc., AT&T Inc., IBM Corporation, Mitel Networks Corporation, Huawei Technologies Co., Ltd., TokBox Inc., and Ericsson.

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